CSI | IBM Maintenance

IBM Computer Maintenance Details:

As a leader in IBM post-warranty maintenance, we retain technological skill sets that allow us to support almost every product IBM has to offer. Specializing in all of the major IBM product lines including RS/6000, pSeries; AS/400, iSeries; s/390, and zSeries maintenance and repair, we offer a computer protection program unsurpassed by most other third-party and OEM maintenance providers. Combined with our extensive knowledge of AIX, OS/400, and i5/OS, you can be confident that when system errors arise, you only need to make one call.

IBM Maintenance and Support Highlights:

Nationwide computer maintenance, repair, and support availability

On-site stocking of high failure-rate parts

Local and regional parts stocking

Fully tested OEM parts

Remote support function (RSF)

Automated error notification

Engineering change (EC) management

Guaranteed technician call back within thirty minutes of service call placement

Guaranteed two-hour on-site technician response

Contracted preventive maintenance (PM) scheduling

24 x 7 x 365 support available on all computer equipment