CSI | EMC Maintenance, Repair and Support

EMC Computer Maintenance Details:

When critical data is needed immediately, having a slow performing or failing DASD array is not an option. When errors occur, our remote monitoring support staff can quickly identify points of failure, deploy necessary actions, and escalate any major issues. Our technicians will usually have problems resolved without your users even knowing there was an issue. With EMC maintenance services from CSI, you can relax knowing your EMC equipment is going to be up and running.

Along with a superior ensemble of standard service offerings, we also provide our contracted EMC maintenance customers with configuration management services for a much more reasonable price than that offered by the OEM.

EMC Maintenance and Support Highlights:

Nationwide computer maintenance, repair, and support availability

On-site stocking of high failure-rate parts

Local and regional parts stocking

Fully tested OEM parts

Remote monitoring and analysis available with RSA SecurID® user authentication

Automated error notification

Configuration management

Guaranteed technician call back within thirty minutes of service call placement

Guaranteed two-hour on-site technician response

Contracted preventive maintenance (PM) scheduling

24 x 7 x 365 support available on all computer equipment